Allergy Standards Limited leveraged Zoho Creator to streamline its certification process, enhance client engagement, and scale globally with efficiency, security, and professionalism
At Allergy Standards Limited, our mission is to help people breathe healthier indoor air by certifying consumer products that meet rigorous scientific standards. Over the years, we have partnered with some of the world’s most recognized brands, including LG, Benjamin Moore, Tarkett, Kimberly Clark, Knauf and 3M, to certify their products as Asthma & Allergy Friendly®. With a global reach and a commitment to excellence, our operations demand the highest levels of security, confidentiality, and 
professionalism.
One of the key enablers of our success has been our strategic investment in digital transformation. With the support of Zoho Creator, we have built an end-to-end certification management system that allows us to operate with the efficiency and expertise of a much larger enterprise. This system, developed by ASL’s Chief Innovation Officer, Dave Morrissey, in collaboration with 1 Cloud Consultants and supported by Enterprise Ireland through the Agile Innovation Fund, has revolutionized the way we manage product testing, certification, and client interactions.
A Seamless and Secure Digital Experience for Global Brands
Zoho Creator allowed us to consolidate all certification-related activities into a single, secure platform. This platform ensures:
- Confidentiality and Security: A centralized document repository allows clients to access certification documents, contracts, NDAs, and technical reports securely, without the risk of information being lost or exposed.
- Professionalism and Expertise: Our clients, many of whom are multinational corporations, expect a seamless digital experience. The Zoho-powered portal allows them to submit testing requests, download certification assets, and access FAQs with ease.
- Confidence and Transparency: Clients can track the progress of their certification in real time, reinforcing trust in our process and eliminating the need for time-consuming back-and-forth communications.
Key Features that Elevate Our Certification Process
Through Zoho Creator, we have developed a suite of tools that enhance the way we serve our clients:
- Certified Product Database: A searchable, real-time catalogue of all certified products, linked to our CRM for easy data retrieval.
- Automated Certificate Generation: What once could take several days now happens in seconds, thanks to digital signatures and automated workflows.
- Asset Approval Portal: A streamlined process for approving the use of the Asthma & Allergy Friendly® mark on packaging and marketing materials.
- Test and Technical Request Portal: An efficient system for clients to submit new product testing requests or renew certifications.
- Single Sign-On Portal: A unified, intuitive experience where clients can manage all their certification needs in one place.
A Transformative Experience for Clients and Our Team
Leah McInerney, ASL’s Client Success Manager, is proud to see how clients are actively leveraging the certification to showcase their commitment to better indoor air quality.
“The portal is not just a tool for certification; it is a resource hub for our clients,” Leah explains. “They can access personalized supportive materials tailored to their specific needs, which enhances their overall experience. Managing asset approvals has become significantly more streamlined and has reduced delays.”
“Beyond efficiency, asset approvals have given us incredible visibility into the creative and impactful ways our clients are utilizing the certification,” Leah continues. “It’s inspiring to see how they integrate it into their content, features, and advertising, demonstrating the real value of Asthma & Allergy Friendly® certified products.
This process not only highlights their strong engagement with our program but also reinforces the power of our certification in improving indoor environments and helping to manage asthma and allergy triggers.
Having this oversight ensures we can celebrate and support their efforts while maintaining the integrity and credibility of the certification. It’s a win-win that strengthens our partnerships and amplifies the message of healthier indoor spaces.”
The Role of Enterprise Ireland and the Agile Innovation Fund
This digital transformation was made possible in part due to the support we received from Enterprise Ireland through the Agile Innovation Fund. The funding enabled us to invest in the research and development required to build a truly cutting-edge system that meets the highest standards of security, scalability, and efficiency.
By leveraging this support, we were able to collaborate with 1 Cloud Consultants led by the innovative Bill Quinn and the Zoho development team to create a system that not only enhances our operations but also positions us as a trusted partner for leading global brands.
Scaling for the Future
Our Zoho-powered certification management system is not just a solution for today’s challenges; it is a foundation for future growth. As our business expands, the platform is designed to scale with us, ensuring that we can continue to provide a world-class certification service without compromising on quality, security, or efficiency.
For other businesses navigating the challenges of digital transformation, our experience with Zoho Creator demonstrates the impact of the right technology. By embracing digitalization, small companies can compete on a global scale, providing the confidence and professionalism that major brands expect.
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