How Design Thinking and Empathic Listening can Improve your Relationship with your Client
2 February 2021
Design thinking and empathic listening may be some of the most valuable tools you will ever use. Simply put, design thinking is a process for creative problem solving. It is a non-linear, iterative process that focuses on the user, challenges any biased assumptions, aims to redefine problems from the users point of view and subsequently arrives at innovative solutions.